Never Split the Difference
Why It Matters
Voss takes techniques developed for hostage situations and applies them to salary negotiations, business deals, and everyday conversations. "Tactical empathy" and "calibrated questions" sound like jargon until you use them and they work. One of the most practical books on the shelf.
Mike's Take (Audio)
A well-known principle of human behavior says that when we ask someone to do us a favor we will be more successful if we provide a reason.
Vibes
Categories
Strategy
